Alessandra Sala is the head of the Analytics Research in Nokia Bell Labs. In this role, she manages four research teams focused on analytics and AI. She has more than 10 years of experience in research and innovation, both in academia and industry, specifically on advanced analytics, customer experience, AI-based automation of cloud applications and machine learning for networks management. She has a proven track record of innovative research projects and experience with a wide range of telco products and systems. In her prior appointment, she held a research associate position in the Department of Computer Science at University of California Santa Barbara. During this appointment, she was a key contributor of several funded proposals from National Science Foundation in USA and her research was awarded with the Cisco Research Award in 2011. She is an active technical committee member for international conferences and journals among which IEEE INFOCOM, WWW, ICWSM, ECML-PKDD, and GLOBCOM. She has recently won technical awards like the ITP Innovator of the Year 2017 and the Distinguished Member Award of the 2015 IEEE INFOCOM Technical Program Committee.